Application Strategy and Planning
Planning the deployment, maintenance, and licensing of key applications is an integral part of the overall success of an IT organization. Proper planning yields reduced maintenance costs, more reliable systems, and smooth upgrades. Sunera can help your organization improve its IT performance by creating an overall application strategy and designing and implementing a plan to achieve this strategy.
Technology and Process Assessments
Sunera conducts assessments of business processes and the related enabling technology to determine if the processes are optimally designed. Sunera will then provide an evaluation of the current business processes and provide recommendations for improvement. Help your organization optimize its processes by having an independent process and technology assessment conducted by Sunera.
ROI/Cost Analysis
When determining whether your organization should implement a new system, return on investment is one of the key decision making factors. Conducting an accurate ROI and cost analysis helps to determine the benefits that a particular system will yield and the cost of achieving those benefits. Sunera’s extensive experience in conducting ROI and Cost Analysis can provide your organization with the information you need to make effective decisions.
Performance Measurement
In order to effectively manage anything, you must first measure it. Only then will you have the metrics necessary to evaluate and improve performance. Sunera’s performance measurement service evaluates the performance of your systems and networks by establishing metrics and comparing those metrics with expected and optimal performance. Once performance has been measured, Sunera can provide your organization with recommendations for improving the performance of its resources and maximizing its return on investment.
Technology Resource Evaluations
Evaluating the performance of your staff can be a challenging process for any manager. Sunera can help by performing independent evaluations to determine if your staff truly possesses the skills required to fulfill their responsibilities and provide the quality work that you rely upon. Often, this is performed as part of an overall IT departmental assessment.
User Surveys
Surveying users is a method to evaluate the success of awareness training and education activities as well as user satisfaction with Information Technology activities. Sunera can help design and conduct independent user surveys to assist in evaluating the success of your organization’s end-user initiatives.
Software License Compliance
Organizations typically struggle with software licensing compliance. They are either paying too much for licenses or are under licensed. We can help you expeditiously determine your organization’s exposure using unobtrusive, automated diagnostic techniques to measure your actual software usage in combination with reviewing existing software contracts and purchasing records. We can then guide you through negotiations with software vendors to reduce your software license expenditures.
